How Do You Manage Employee Transition During a Tool Migration Acquisition

In a recent acquisition, we faced a significant challenge: training employees who had worked with their legacy solution ( T&A Software ) for over 20 years to adopt an entirely new platform. The shift was not just technical but intellectual—like learning to ‘speak’ a completely different language, as the legacy and new solutions were fundamentally different in both logic and workflows.

What strategies have you found most effective for ensuring employees successfully transition to a new tool, especially in such cases of profound change? How do you balance the need for thorough training with the ongoing operational demands of the business?

Finally, based on your experience, what are the most common pitfalls to avoid when planning and executing a tool migration during an acquisition?